Mobile app security Archives - Agicent App Development Company Mon, 12 May 2025 07:42:03 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.2 https://www.agicent.com/blog/wp-content/uploads/2022/05/favicon.png Mobile app security Archives - Agicent 32 32 Mobile App Security Web Application firewalls https://www.agicent.com/blog/mobile-app-security-web-application-firewalls/ Thu, 08 May 2025 12:49:01 +0000 https://www.agicent.com/blog/?p=15618 Enhance mobile app security with powerful Web Application Firewalls. Block threats, secure data, and ensure safe user experiences.

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When Code Meets the Firewall: Mobile App Security Beyond the Device

Mobile apps have become the go-to interface for everything—from banking and healthcare to gaming and shopping. As a developer, I used to think that if the code was clean, tested, and followed best practices, it would be secure. But the more I worked on apps that connected to third-party APIs or relied on complex cloud infrastructures, the more I realized that threats rarely knock on the front door—they sneak in through the windows left open by network vulnerabilities.

This isn’t just a compliance checkbox—it’s a survival imperative. No matter how polished the frontend looks, an API vulnerable to injection or a server endpoint without bot protection can bring the entire user experience crashing down. The real battlefield for mobile app security often exists beyond the code, in the vast, shifting terrain of network traffic, misconfigured headers, and malicious payloads. That’s where application-layer security becomes the unsung hero.

The Hidden Attack Surface of Mobile APIs

Mobile apps talk—a lot. Every tap, swipe, and background refresh often triggers a flurry of API calls. These requests flow through network layers that are often far more exposed than developers realize. I learned this the hard way when a perfectly functioning app started leaking user metadata. The culprit? An unprotected analytics endpoint that wasn’t even documented.

Attackers love this kind of blind spot. They scan for open APIs, exploit misconfigurations, and probe for injection vectors. Unlike traditional web apps, mobile applications carry embedded credentials and tokens, which, if intercepted, can grant access to entire user sessions. Worse yet, these vulnerabilities are often discovered not by QA, but by bots quietly scraping your backend while everything looks fine in production. Many of these risks fall outside what developers traditionally cover, which is why I’ve started cross-referencing broader mobile app security best practices to catch the gaps hidden in plain sight.

Why Server-Side Protection Matters

Even if you secure the app itself, the infrastructure behind it can be the weakest link. APIs need rate limiting. Headers need hardening. And any data exchange point must assume it’s under siege. Application-layer defenses like Web Application Firewalls (WAFs) are designed for exactly this purpose. They monitor traffic in real time, spot suspicious patterns, and block payloads trying to exploit known vulnerabilities.

How WAFs Protect Mobile Endpoints

Web Application Firewalls aren’t just for websites. They’re a frontline defense for mobile app backends too. One of my projects involved a payment processing feature, and we kept getting weird errors during transaction bursts. It turned out to be an automated scraping attack trying to validate stolen credit card numbers. Once we routed traffic through a WAF, the difference was night and day.

A WAF sits between your backend and the world, filtering requests based on rules that can detect SQL injection, XSS, and more. But it’s not just about blocking obvious attacks. A modern WAF can handle things like bot fingerprinting, anomaly detection, and even geographic traffic shaping. For mobile developers, this means protection without modifying app binaries or adding intrusive SDKs. That concept closely parallels lessons I picked up while building trust in review apps through security, where backend filtering helped shape credibility as much as frontend UX.

Key Features that Matter

Not all WAFs are created equal. When evaluating solutions, I look for granular rule customization, low-latency performance, and API-specific protections. The ability to simulate WAF rules in staging before deploying them live has saved me from countless headaches. Especially when dealing with third-party services, being able to enforce policies like content-type validation or JWT integrity checks makes a massive difference.

This is where understanding web application firewalls features can elevate your entire security posture. From bot mitigation to zero-day exploit defense, these tools bring visibility and adaptability that standard endpoint protections lack.

Integrating Security into Dev Cycles

Adding security shouldn’t break your CI/CD pipeline. In fact, the smoother the integration, the more likely it is to actually get used. I’ve started treating WAF rule testing the same way I treat unit or integration tests. They run in staging environments, flag potential misconfigurations, and give me visibility before I hit production.

Security also needs champions within dev teams. I’ve been the one raising the flag during sprint planning when a new API endpoint goes live without schema validation. Having security stories in your backlog might not feel urgent—until it is. It’s not about paranoia; it’s about pragmatism. The faster your app grows, the more likely it is to attract attention—for better or worse. That’s why we started incorporating elements from a developer-focused guide to secure API development directly into our build templates.

Developer-First Security Culture

A lot of security tooling still feels like it was made for someone else—slow, clunky, and written in an alien language. But the tools are evolving. I’ve had good experiences with dashboards that map WAF events to specific endpoints and even replay attack payloads for debugging. When developers can see the “why” behind a block, they’re more likely to tune policies instead of bypassing them.

Security isn’t a one-time setup; it’s a mindset. Embedding it early in the dev cycle reduces friction later. And as mobile apps become the preferred attack vector for automated threats, security must move upstream—closer to the code, closer to the team.

Rethinking the Threat Model

Most developers are good at threat modeling when it comes to what their code does. But it’s what the code exposes—often unintentionally—that gets missed. Internal APIs, legacy endpoints, webhook listeners—they’re all doors that might be wide open. I once found that an old staging server, forgotten during a cloud migration, was still processing real traffic and had no firewall rules applied. That wasn’t a coding bug—it was a communication failure between teams.

Web application firewalls can bridge that gap. They give visibility into what’s actually being hit, by whom, and how often. That visibility changes the conversation. Now, instead of arguing about whether an endpoint might be abused, I can show traffic logs and say: “This endpoint had 1,200 failed POST attempts in an hour—all from one country.” These patterns often align with common cybersecurity threats mobile app companies face, from brute-force credential testing to targeted scraping campaigns.

This isn’t just about patching holes—it’s about designing systems with the assumption that traffic will be hostile by default. Firewalls, anomaly detectors, and secure coding practices all reinforce each other when embedded at multiple layers. Defense-in-depth isn’t a buzzword. It’s the only reason some of my apps are still online.

Conclusion

Mobile security doesn’t end when the app is shipped—it begins there. From overlooked API vulnerabilities to backend misconfigurations, the threats that matter live beyond the device screen. I’ve seen firsthand how security incidents don’t always announce themselves. Sometimes they hide in failed analytics calls, erratic latency spikes, or login flows that take a little too long to fail.

A Web Application Firewall isn’t a silver bullet, but it’s a powerful ally. When integrated thoughtfully, it acts like a sentry at the gates—monitoring, learning, adapting. For developers building in a high-stakes world, knowing that a WAF is watching your blind spots can mean the difference between a minor scare and a major breach.

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Essentials of Mobile App Security https://www.agicent.com/blog/essentials-of-mobile-app-security/ Fri, 28 Jun 2024 10:24:48 +0000 https://www.agicent.com/blog/?p=10419 Discover crucial insights into the essentials of mobile app security, vital for safeguarding user data and ensuring compliance with industry standards.

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Understanding the Essentials of Mobile App Security Mechanisms

Data shows that 91% of iOS apps have cybersecurity vulnerabilities. 95% of Android apps have security gaps with 83% having at least one gap. This shows most developers do not prioritize mobile app security. Smartphones are part of people’s daily lives and their safety cannot be undermined. 

People use their mobile devices for communication, shopping, banking, and every other online activity. Online criminals desire to take advantage of weaknesses in the apps. App security needs to start in the development phase. Understanding the components of security is critical for users and developers.

Why security for mobile apps is important

The number of smartphone applications has increased to about 8.93 million today. They include entertainment, hybrid, lifestyle, communication, and utility apps. Anyone can download and install them to access their various functionalities. Most users do not test to know how secure the application is. Mobile app security is important for several reasons. 

Before using an app, people must ensure it is a secure program. Phone users can test mobile application protection levels using manual methods. They can also do a security test using a testing automation tool. Developers however have a critical role in conducting detailed application security analysis. This should be done during the testing phase. Application security testing ensures no software with security flaws is released into the market. The analysis process tests how well an app can resist threats. It identifies the weak points in the software and how vulnerable the code is. Several methods like SAST and DAST help developers achieve this. 

The top reason why application security is important is data protection. Applications store nearly all user information. They store contacts, online wallet details, insurance, and banking data. This data must be kept safe to prevent malicious people from accessing it. 

It is also important because there are rules to follow. Data and safety rules are serious and breaking them has consequences. Users will trust any developer whose apps they feel safe using. Unsafe apps cause a bad reputation for the developer. Secure ones prevent losses due to breaches.

Important security mechanisms in mobile apps

Security mechanisms in mobile apps mean the security steps that keep the software safe from attacks. These steps include the technologies used in the software security framework. Security mechanisms include code tampering prevention and app data protection. Here are Important security mechanisms in mobile apps that developers must know. 

Secure code development process

The first line of defense starts with secure code development. A secure code cannot be tampered with by malicious people. It strengthens the safety of the entire application. The developers should check and clean all data entered into the code. They must change it into a format that is harder to read or understand. The APIs should be secure. This should include a secure API integration process. The code should not expose its critical data if errors occur. Review and test the code regularly to confirm its security. 

  • Data encryption

Encryption is an important secure mobile app development measure. This process changes data into code. This makes it impossible for online criminals to read the data. Two types of encryptions make this possible. Developers can use data-at-rest or data-in-transit encryption. Data-at-rest encryption keeps safe information stored in the device. 

This data includes files, settings, and a database. Data-in-transit encryption keeps safe data as it moves from one point to the next. The encrypted data is accessed using special keys. Developers must ensure the use of strong encryption algorithms. Test the encryption for vulnerabilities before releasing it to the public. 

  • Strong network security

An app communicates with hundreds of servers located in various places globally. It also communicates with multiple APIs, browsers, and many applications. These communication points are critical in mobile app security. Users need multiple mobile app authentication methods for stronger network safety. 

Important protocols in this include a secure sockets layer (SSL). Developers and users may also use a transport layer security (TSL). These certificates create secure connections by crumbling data. Another important network security is virtual private networks (VPN). It creates a secure tunnel for data to travel through. Users may also adopt certificate pinning. 

  • Strong authentication for mobile apps

Authentication processes are for blocking unauthorized access into an app or gadget. Users have to confirm their identity to be allowed access. Several processes help users authenticate mobile apps. They include the following.

  • The use of passwords. Users must enter a certain secret code to gain access to a device. 
  • Biometric authentication. Users scan certain parts of their body like the eye or finger. 
  • Use multi-factor authentication. Users use two ways to verify themselves as authentic users. Some people use three or more verification methods (MFA)
  • Application access authorization. Authorization means the permissions a user has in an app or device. 

Once verification is done, users may be required to authorize access. Authorization grants various permissions to users. Some users may have admin authorization while others can be denied. They have access to and use certain features like settings. 

  • Security updates

An app requires consistent maintenance after launching. The app maintenance job belongs to the developer and his maintenance team. This is a continuous process unless the developer decommissions the app. Maintenance includes patch vulnerabilities, feature enhancement, and compliance. 

Patching provides solutions for newly identified vulnerabilities. The developers keep improving it by adding new features. They also ensure that it is compliant with the latest laws and guidelines. 

  • Database security

Every app contains data stored within it. Data security protects app and device data. Measures may include encryption of the data or creating secure containers. This method encloses data in a secure place. It consistently scans for vulnerabilities. It prevents unauthorized configuration and controls access. 

Mobile security best practices

Developers and users should combine mechanisms with best practices. They should do secure mobile app testing to identify and address vulnerabilities. Developers should also monitor incidents and respond in real time. 

Monitoring should touch on every component. Developers must observe threat modeling by testing vulnerabilities specific to the app. User education is also important to help them understand the right measures to take. 

Conclusion

The goal of mobile app security is to protect data from hackers. Developers must include every necessary mechanism in the app. They should use encryption, network, database, and authentication security. The code must be secure and the app must be updated regularly. Establishing these mechanisms ensures the app is never breached. Secure apps work faster and users trust the developer.

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Enhance Mobile App Security to Safeguard User Data and Privacy https://www.agicent.com/blog/enhance-mobile-app-security-to-safeguard-user-data-and-privacy/ Fri, 16 Feb 2024 07:13:51 +0000 https://www.agicent.com/blog/?p=9566 Discover essential mobile app security best practices to safeguard your applications against threats. Learn how to protect user data effectively.

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Mobile App Security Best Practices: Protecting User Data and Privacy

Our world is so interconnected nowadays that mobile applications have also become an essential part of our lives. These application programmes have made it possible for us to enjoy various services and facilities at any time of the day at any place we are. Nevertheless, as more and more apps emerge, it becomes easier for hackers to steal one’s stored information. Therefore, developers must always be concerned with the security issues here, since users share their personal information with these applications voluntarily. This way, they can ensure consumers’ trust in them is maintained.

1. Secure Data Storage

Imran Khan, Director at Home Detail says, “When it comes to mobile app security, one of the most important things to consider is personal information storage. To avoid unauthorized usage, developers should apply certain measures for sensitive user data like passwords, personal details, and payment details to be stored safely. The use of strong encryption technologies such as Advanced Encryption Standard (AES) for both data at rest and in transit is required to safeguard this type of information. One way developers may choose is by encrypting the information before sending it through the network or storing it within the device thereby limiting chances of unauthorized breaching or disclosures which are not permitted by law. This can protect any valuable information.”

2. Robust Mechanisms of Authentication

Derek Bruce, Manager at Cupid PR, adds, “To keep unauthorised users away from mobile applications, the authentication procedures are the first line of defence that must be enacted. The use of strong authentication methods, such as biometric authentication (e.g., fingerprint or facial recognition) and multi-factor authentication (MFA), adds an extra layer of security over and above traditional password-based ones. In other words, developers can also minimise the risk of hackers taking control of users’ accounts and gaining unauthorised access to sensitive information by requiring multiple verification types.

3. Regular Security Updates

 

Security Updates

 

“Security assurance in mobile applications is a continuous process that demands regular servicing and upgrading. Developers need to continually defend against newly discovered security vulnerabilities and threats. This involves addressing detected issues instantly while concurrently releasing security updates at appropriate times for instance; upholding the program’s safety by regularly installing recent security patches and bug fixes demonstrates a commitment to securing it. Besides showing that maintenance is taking place on this software it also tends to reduce the probability of misuse by malicious actors” explains, Lauren Taylor, Manager at boilercoveruk.co.uk

4. Data Encryption in Transit

“It is therefore important to ensure that data remains protected during its transit period so as not to compromise the user’s privacy or allow untoward individuals to have access to such private data. For instance, mobile applications should use secure communication protocols like HTTPS to encrypt data sent between them and back-end servers to protect it during the transmission process from one endpoint to another endpoint within a network connection. By encrypting sensitive data while it is being transferred, developers can guarantee the confidentiality and integrity of information, thereby lowering the chances of it being intercepted or altered by bad actors who may intercept it along the way,” says Sasha Quail, Business Development Manager of claims.co.uk.

5. Third-party integrations Need to be Secure

Holly Cooper, Marketing Manager at LUCAS PRODUCTS & SERVICES, adds, “For additional functionality and easier development, many mobile apps employ third-party services and libraries. However, including third-party elements may open up a window to potential security risks. This is because such components can either be exploited or have vulnerabilities in them. In addition, it is, therefore, the developers’ responsibility to investigate deeply the third-party providers and libraries to ensure that they conform with best practices and meet the security requirements. By implementing appropriate data validation and input sanitization approaches, the risk of injection attacks and other common security threats associated with third-party integrations can be mitigated since these threats are related to integrating third-party sources of data.”

6. Controls for User Privacy

“Trustworthiness and transparency of mobile applications rely heavily on respecting users’ privacy choices. It’s because it requires that all these aspects should be kept in mind while developing an app for any operating system or platform regardless of whether it will run on Android, iOS, or Windows smartphone devices. The app should allow users several privacy options which can only be done by developers who must make such options available within their applications. Users ought to have control over how they share information as well as what personal information activities they involve themselves with through such tools. By making sure that explicit approval is sought before accessing particular confidential information while at the same time providing a plain talk explanation concerning an app’s privacy policy, the trust level within the user community would rise since trust is built around honesty” asserts, Gerrid Smith, Chief Marketing Officer at Joy Organics.

Additionally, utilizing services like Onerep data removal service can help developers and users further protect personal data by ensuring it is not stored or misused by unauthorized third parties.

7. Offline Security Must Be Watertight

There are specific cases where mobile apps need to work offline or function in areas with poor connectivity posing an entirely different set of security challenges compared to traditional apps. To safeguard critical data stored locally on a device during offline periods, developers need to implement secure modes while creating offline capabilities for apps like high-grade encryption and access restrictions on local data so that unauthorized use might not happen as well as data integrity could be preserved even though the machine remains offline. For example, this is helpful when accessing data without an internet connection. By concentrating on securing offline functionality, developers can maintain user information confidentiality and minimize the chances of hacking incidents. Another advantage of using offline security measures is that it reduces the risk of data breaches.

8. Strong Security Tests

According to Billy Webb, Managing Director at vapejuice, “As an important part of the development of mobile applications, security testing aims at identifying vulnerabilities that can be fixed before they are exploited by malicious attackers. It’s because it helps to bring out the vulnerabilities. All through the development lifecycle, developers must conduct extensive security assessments. These evaluations should utilize techniques such as code reviews, penetration testing, and static/dynamic analysis. Insecurity professionals and ethical hackers may offer insights into potential security gaps and help strengthen app defenses against cyber threats. This perspective is only achieved through these people being involved. These insights are only possible if they become engaged in the process.”

9. Regulation Compliance Regarding Data Protection

“The General Data Protection Regulation (GDPR) in addition to the California Consumer Privacy Act (CCPA) has led to the need for developers to ensure that the apps they develop comply with all legal requirements. This is because of the application of these legislations. Consequently, this includes permitting users to access their data, gaining express consent from users before allowing the collection and processing of information as well as putting in place measures to safeguard sensitive information. Failing to observe data protection regulations can be costly in terms of fines and can harm the app’s reputation. Considering this shows the importance of integrating compliance into the app creation process” adds, Timothy Allen, Director at Oberheiden P.C.

10. Nonstop Security Monitoring

 

Nonstop Security Monitoring

 

It is a continuous process that requires continual monitoring and the capacity to adapt to threats that are always evolving to maintain the security of mobile applications. To fulfill this, developers should establish tools that monitor app activities, identify suspicious behavior, and instantly respond to any security vulnerabilities presented in such apps through an effective prevention plan. These tools must also be able to detect any misconduct by people on such platforms. Developers can thus find and remove potential threats quickly through adopting a comprehensive system for security monitoring thus minimizing their impact on users while maintaining application integrity.

Conclusion

Mobile app security is, at times, a daunting task that calls for constant vigilance and proactive precautionary measures if user data privacy is to be guaranteed. In summary, mobile app security encompasses numerous aspects. The likelihood of breaches may be minimised by implementing secure data storage practices, robust authentication mechanisms, regular security updates, encryption of data in transit, secure third-party integrations, user privacy controls such as opt-in or opt-out online marketing protocols, among others; secure offline functionality; and stringent security testing procedures. Developers who emphasise mobile applications’ safety do not only secure users’s information but also enhance the general experience, therefore contributing to the long-term success of such endeavours elsewhere. Thus, developers should have assurance about doing a good job in terms of compliance and security-related concerns while ensuring that the mobile applications they build are reliable, trustworthy, and compliant with the highest levels of privacy standards. This is facilitated by employing the strategy of being proactive about security.

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SOC 2 for Startups – A Complete Guide https://www.agicent.com/blog/soc2-for-startups-guide/ Thu, 25 May 2023 14:24:16 +0000 https://www.agicent.com/blog/?p=7755 This SOC 2 guide helps you understand the significance of SOC 2 Compliance for your Startup. It also explains the process for getting a SOC 2 Report.

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Why talk about SOC 2 for Startups?

SOC 2 for Startups is no more a nice-to-have but a necessity amidst the growing Data Security concerns. Data Breach and declining Digital Trust are major issues for the companies across the globe.

The problem is especially critical for the US tech industry. On an average, the cost per Data Breach for a US-based company is USD 9.44 million, (more than twice the global average!). Bigger organizations are coping with the problem by transferring the costs to the customers, however, this is not possible for SMBs.

For tech Startups and SaaS companies, preventing Data Breach is a much more serious and fundamental concern. Occupying the lower rung has its disadvantages and making up for additional costs by charging more is not an option. That’s where SOC 2 for startups becomes crucial.

Organizations want to place their trust in Startups that inspire confidence in matters of data security, privacy, and protection.

Without the big-ticket clients that can bring higher profit margins, up-scaling is impossible.

Digital Trust based on cybersecurity, data privacy, and responsible AI can translate into a 10% annual growth.

Keeping all the bases covered in matters of data security and compliance is the best policy ahead. SOC 2 for startups serves precisely this purpose, especially if they are working on SaaS models or relying on Cloud.

What is SOC 2 for Startups? And, what it is not!

Service Organization Controls 2 or SOC 2 is an all-encompassing compliance, auditing, and reporting framework governed by the American Institute of Certified Public Accountants (AICPA). The responsibility of updating and maintaining the SOC 2 lies with the Certified Public Accountants (CPAs).

An SOC 2 audit conducted by third-party auditors results in an Attestation Report. An organization shows the Attestation Report to prove its SOC 2 compliance to interested customers.

Why was SOC 2 created?

The chief aim behind laying the SOC 2 framework was to ensure secure storage, processing, and usage of client data by third-party service providers. 

As a compliance framework, SOC 2 was created for software vendors and tech companies with customer data. It enables them to demonstrate the security controls in place to protect the data of their customers. 

Being an auditing framework, SOC 2 is for independent third-party auditing by certified accounting firms and agencies. It provides the outline and standards for auditing, assessing, and verifying the security processes and controls employed for protecting and managing data.

The many meanings of SOC 2

SOC 2 is a generic term which carries various interrelated meanings, though with subtle differences. Officially, and for the AICPA, SOC 2 is a Reporting Framework

For CPAs, accounting firms, and independent auditors or agencies, it’s an Auditing Framework

SOC 2 is a Compliance Framework for SaaS companies and tech Startups.

SOC 2 acts as a Security Standard or a Compliance Standard. Sometimes, it is an ‘Audit’. Loosely (and inaccurately!), it’s a certification!

 

Venn Diagram to explain the term SOC 2

 

 

 

SOC 2 for Startups vs. Large Organizations – What’s the difference?

SOC 2 carries a different weight and significance for Startups. For larger organizations, SOC 2 may be a routine since they may be already complying with it. Their level of familiarity and past data security efforts contribute to their staying SOC 2 compliant.

For Startups, SOC 2 poses challenges.

Startups are often confused about the nature of SOC 2. They have difficulty understanding its overall framework, requirements, and the process of compliance. Many new companies cannot appreciate its benefits, or that SOC 2 compliance takes time. Months! 

SOC 2 for startups is a necessity in today’s Data Security conscious environment. Despite its complexities, the detailed paperwork it demands, and the costs involved, SOC 2 is crucial for promising Startups. They may choose to ignore or delay it at their own risk!

What SOC 2 is not?

SOC 2 is absolutely not a certification. 

The SOC 2 audit results in a comprehensive report. This attestation report carries the opinion of the auditor regarding the operating effectiveness and design of controls. SOC 2 is absolutely not a security certification! Unlike the HIPAA compliance certification, you don’t pass or fail the SOC 2.

SOC 2 Compliance is not a legal requirement. 

SOC 2 is voluntary, not mandatory! Startups should begin their journey towards SOC 2 for the benefits it offers, and not under any external pressure.

SOC 2 is not a substitute for Security Best Practices.

Startups choose to become SOC 2 compliant to gain a competitive advantage and win the trust of prospective enterprise clients. The SOC 2 attestation reports carry the auditor’s opinion. A positive opinion does not mean that you are meeting the best security standards.

What is SOC 2 Compliance?

SOC 2 Compliance is a term used from the perspective of software vendors, tech companies, SaaS Startups, and their customers. If an organization complies with the SOC 2 requirements, it is believed to observe high standards of information security. Therefore, it is safe to do business with the complying organization.

In this sense, it’s a desired status that shows greater trust and higher confidence of prospective enterprise-level clients in the scenario of B2B dealings. SOC 2 compliance can also come as a customer request before signing a business contract. However, such a request is not feasible since SOC 2 reporting can take months.

To achieve an SOC 2 Compliant status, Startups need to undergo an auditing process, resulting in an attestation report. The SOC 2 report evaluates the organization’s own claims regarding its quality of security controls.

Who needs SOC 2 Compliance?

There are different factors that determine whether a startup needs to get an SOC 2 compliance report. Again, for the sake of avoiding confusion, let’s just recall that law or the government do not mandate SOC 2. It’s voluntary, but it is needed for SaaS Startups to build trust with mid-market and enterprise-level prospects. 

The factors governing the need for SOC 2 compliance include:

 

Factors for SOC 2 need for Startups

 

 

Factors determining the need of SOC 2 for Startups

Stage of the Startup

Early stage Startups should not worry about SOC 2. However, if your Startup is entering the growth stage, it’s time to take SOC 2 seriously. If you are already beyond the growth stage and without a compliance report, it should be a top priority for you.

Growth and Expansion Plans

There are different ways in which your startup may scale from its growth stage. If you are looking to scale gradually, then the SOC 2 may not be a matter of urgency. However, if you are looking for a breakthrough that sets you on the path to expansion, then you should make SOC 2 a top priority. You need SOC 2 to win enterprise deals!

Your Client’s Business and Industry

Data Breach and Digital Trust are major issues of concern in the current environment of rapid Digital Transformation. Mark the industries of the prospective enterprise clients you are aiming to do business with in the coming phase. It’s time for action if your future clients are operating in any of the following industries.

  • Healthcare
  • Finance
  • Pharmaceuticals
  • Technology

Companies operating in these industries are more likely to be cautious regarding data security standards. This is owing to the additional costs they have to bear and pass on to their customers owing to Data Breaches. Therefore, you should not delay starting the SOC 2 process for your startup if you are planning to break into any of these segments. 

 

Bar graph for likelihood of SOC 2 demand from Startups

 

Your Startup’s Business and Industry

Your Startups core business and the industry it is operating in also dictate the need for compliance. This is regardless of the fact whether your model is B2B or B2C! Needless to mention that healthcare and financial data are extremely sensitive. You would lose potential clients and customers without SOC 2. 

However, you may need an SOC 2 owing to the underlying operational processes of your business. SOC 2 is critical if your startup is offering e-commerce services. If you have to depend upon, or work with, Big Data, your clients and customers will request your SOC 2 report.

Importance of SOC 2 for Startups

There are reasons beyond trust-building and up-scaling to prioritize SOC 2 compliance for startup. A proactive approach towards attaining SOC 2 is always better than waiting for a request.

Starting and Encouraging the right Cybersecurity Culture

SOC 2 is not just about a positive market perception of your startup. It’s also about laying the groundwork of a security-first culture within your company. You may choose to attain the SOC 2 attestation report before trying to expand by onboarding enterprise clients. 

It’s better to aim for compliance at the early-stage itself. SOC 2 controls operate within an organization day in and day out. When your startup has to operate with high data security standards, it becomes a work-culture less painfully. 

Your employees and teams don’t need to make adjustments if your startup is SOC 2 compliant after the first year. DevOps personnel code with security vulnerabilities in mind. Everyone at the company opens emails carefully. Sensitivity to customer data and alertness against hackers and unwanted access becomes a habit. It is easier to identify vulnerable systems, processes, and personnel within your organization.

Organizations that choose to be SOC 2 compliant from the outset are easier to manage and scale. Their employees live and breathe a security-first culture, which they pass and propagate. As the teams expand and your startup works on bigger projects, cybersecurity becomes a way of living, not a burden. 

Your startup can also save significant architecture redesigning costs by building a strong data security foundation from the outset with SOC 2.

Building Stakeholder Confidence

Startups need new investors. By attaining SOC 2, you become more attractive to venture capitalists. Data Breach is a major issue for tech investors. Startups with SOC 2 are good for investment. SOC 2 compliance proves better market reputation, lower risk, and higher chances of expansion by gaining enterprise-level customers.

Streamlining Internal Processes

The SOC 2 framework has a very broad scope. The prerequisites for SOC 2 audit go beyond cybersecurity. For example, while preparing for the SOC 2 audit, you will need to establish several entity-level controls for security. These controls include HR procedures for employee onboarding and onboarding, documentation, performance reviews, security risk assessments, security training, etc. On their own, these controls and processes may not be necessary for a startup. However, they are crucial during the expansion phase.

The pre-auditing SOC 2 process prepares you for the future by setting and streamlining. These processes go ignored until startups reach the expansion stage. At this later stage, when Startups are working on tougher and bigger projects, the setting up of these processes disturbs the workflow.

An SOC 2 process from the outset helps you streamline various internal processes while creating the path for smooth scalability. Early stage SOC 2 compliant Startups have high rates of customer retention, higher employee productivity, and few data breach incidents.

Saving Time, Reducing Disruption, Contributing to Business Growth

SOC 2 involves an intensive process for which you will have to designate personnel in your organization. Delaying SOC 2 until your customer demands a report is therefore not a good idea. It will disrupt the workflow and consume your organization’s precious time. 

By getting the SOC 2 report on a prospective customer’s request, you won’t be able to establish a security-first culture. In fact, you may end up hurting your employee’s confidence and damage their attitude towards data security.

Prior SOC 2 compliance saves time! It will allow you extra time to devote to your core business, when it will matter the most – the expansion stage. Your scaling-up will be smooth and free of disruption.

SOC 2 reports lead to faster sales cycles by being a single substitute for many RFIs required for each sale. 

SOC 2 can do more than save time and prevent disruptions at crucial junctures on your startup’s journey. It can help you win more and bigger customers, propelling your startup’s exponential growth.

Mitigating Data Breach risks

Data Breaches can prove costly for your startup. Besides, a serious data breach can strike a blow to your reputation, and that’s the last thing you would want as a startup. 

SOC 2 does not guarantee a 100% protection against data breaches. However, strong controls for data protection and cybersecurity ensure data breaches are avoided and minimized. They act as a safeguard against the hackers. SOC 2 controls also offer protection against internal lapses, such as system failures, accidental data leaks, and technical misconfigurations, etc.

Avoiding Data Security Lapses

Once you set the cybersecurity culture in your organization with the first SOC 2 report, you would want to maintain your status. Your Startup will earn a reputation and perform better after the first SOC 2 audit report. Also, your teams will feel more confident and comfortable with strong data security controls in place. 

SOC 2 controls promote multi-factor authentication, encryption on transmitting and stored data, firewalls, and data backups, etc. With strong data security mechanisms in place, your startup will always be on its toes to tackle information security breaches. That’s a good habit! Annual SOC 2 reports plug all data security gaps, and keep your employees and customers assured of data security.

Gaining a Competitive Advantage

SOC 2 compliant SaaS Startups not only enjoy a better reputation, but they close more deals, too. If you are an early-stage startup, then SOC 2 may not be a matter of urgency for you. However, an SOC 2 report lets your startup stand out from the crowd. It may provide that hidden force that you will need to beat your competitors. It tells your potential customers that you take data security seriously, encouraging them to do business with you. 

Many startups survive and do satisfactory business without compliance. However, they stagnate due to declining customer retention. The problem is not their quality of products and services. Instead, the growing concerns for data security discourage their customers. Even the happy ones! 

Startups without SOC 2 are unlikely to do business with enterprise clients. It becomes a major roadblock to their growth. Mid-market and enterprise clients are very particular about the data protection controls. They are unlikely to do business with your Startup unless the data security standards of your organization satisfy them. Over 40% of the companies are already submitting a proof of cybersecurity along with their proposals as an essential requirement. The figure will rise further in the coming years owing to supply chain attacks. 

An SOC 2 report tells enterprises you are a reliable company in data handling matters. They will choose you over Startups without an SOC 2 report. By reducing due diligence time, prior SOC 2 reports will make your company a preferred choice.

Building and Maintaining Credibility

It’s not an exaggeration to say that we are living amidst a Digital Trust crisis. Enterprises are spending more time, money, and resources in ascertaining the data security controls before entering into deals with emerging companies. 

SOC 2 compliance report is a mark of credibility both for your prospective customers and your investors. It’s a proof of your sincerity towards data security throughout your operations. It acts as an inexhaustible source of stakeholder confidence.

Understanding the SOC 2 Framework 

In order to attain SOC 2 for startup, you will need a thorough understanding of the framework before beginning the SOC 2 process. 

Trust Service Categories (TSCs) are the main component of SOC 2 framework and sit at the top of the hierarchy. You will need to define, set up, and implement Information Security Controls depending upon the TSCs you choose.  

AICPA outlines its approach for companies to begin the SOC 2 process through a few points. These points help companies implement controls based on TSCs.

 

Points for AICPA approach to SOC 2.

 

 

 

Information Security

Information Security is the central concern of SOC 2. It relates to protecting data of clients and customers from unauthorized access and use. 

Secure Logical and Physical Access

Securing Logical and Physical Access is about restricting access to data, devices, and networks. They help in identifying authorized personnel to manage access while also laying out the roles, responsibilities, and privileges. 

Continuous System Operations

System Operations relates to the strength and efficiency of the infrastructure to detect and tackle deviations and disruptions in operations. It also focuses on the time required for mitigating the process deviations to avoid information security breaches.

Change Management

Change Management refers to secure handling of infrastructure, software, processes, or data after the updates. Preventing unauthorized changes during the updates is a central concern here.

Risk Mitigation

Risk Mitigation is meant to encourage identification, tracking, and monitoring of risks to business and services. These risks may relate to information security, location, or growth.

What are SOC 2 Trust Service Categories (TSCs)? 

There are five categories for controls related to the storage and management of client data. ‘Security’, ‘Availability’, ‘Processing Integrity’, ‘Confidentiality’, and ‘Privacy’ are the five TSCs defining the overall scope of the SOC 2 framework. While ‘Security’ is a mandatory category for SOC 2 compliance, the remaining four are optional.

Security

‘Security’ is mandatory and required for all SOC 2 reports. The SOC 2 audit is not complete without the Security category and underlying criteria. It determines the overarching security standards for your Startup and sets the controls for Availability, Processing Integrity, Confidentiality, and Privacy categories.

Security Category focuses on protecting information and systems from unauthorized access. It tests customers’ data and keeps it protected. It covers creation, collection, processing, transmission, storage, and usage of data and the systems that handle the data.

 

 

SOC 2 Trust Service Categories

 

 

 

Five SOC 2 Trust Service Categories

Availability

The ‘Availability’ category ensures the security and availability of systems for clients and employees. Customers and clients need the availability of systems to access the services, their personal data, or to communicate. Employees need the availability of systems to perform their duties.

Network performance, server downtime, and security event handling etc. fall under ‘Availability’ category.

Though ‘Availability’ related criteria are optional, they are important for SaaS Startups and Data centers.

Processing Integrity

‘Processing Integrity’ pertains to the systems processing data for the organization. It ensures that the information processing carried out by the systems is complete, accurate, timely, and validated. Incident-free processing, storage, and maintenance of data falls under the criteria related to ‘Processing Integrity’. Therefore, it also covers the possibilities of processing errors and their diagnosis, detection, and fixing mechanisms.

‘Processing Integrity’ tells your customers that the data processes are smooth, without discrepancies, fast, and error free. It also means that the systems handling the processes are safe from unauthorized access, and the data cannot be manipulated during processing.

‘Processing Integrity’ is of critical importance to startups offering e-commerce services, payment processing services, and FinTech startups.

Confidentiality

The ‘Confidentiality’ category aims at protecting confidential information by restricting access, usage, and storage. The data covered by this criteria falling under ‘Confidentiality’ has to be designated as confidential for the customers. It may or may not be personal data. These criteria also guide the identification, protection, and destruction of confidential information.

‘Confidentiality’ confirms that your startup respects the confidentiality of sensitive information such as intellectual property, business plans, and trade secrets, etc. It demonstrates that such sensitive data is handled, allowed accessibility, and protected by high security standards.

For startups operating in the B2B space, and with prospective clients that may have customer data of confidential nature, ‘Confidentiality’ is important.

Privacy

The ‘Privacy’ category applies only to the personal information of clients and customers. Unlike ‘Confidentiality’, where information needs to be designated as confidential, the ‘Privacy’ applies by auto-identification of personal information.

Criteria falling under ‘Privacy’ tell the customers and clients that their personal information is collected, handled, and stored following high standards of data security. Such information may include name, age, contact information, email address, Social Security number, ID details, account details, and purchase history, etc.

‘Privacy’ related criteria are important for Startups operating in the e-commerce industry. Besides, it is also important for SMBs whose customers are highly conscious of the privacy of their personal data.

How to choose the SOC 2 Categories and Criteria? 

Criteria falling under ‘Security’ category are mandatory to get an SOC 2 report, so there’s no choice! For the remaining four, you can consider the following questions to decide the TSCs you should opt for initially.

 

Critical SOC 2 TSCs besides Security

 

 

What is your core business?

Depending upon your core business, you can choose one or more of the optional criteria. Here are a few critical TSCs for SOC 2 for startups based on business type and industry.

Are you planning to target Enterprise-level clients?

Most Startups don’t target enterprise clients from the outset. You are most likely not an exception! 

However, if you are planning to target enterprise clients in the coming months, consider ‘Confidentiality’. Enterprises lay maximum importance on security and confidentiality compliance.

Which industries are you planning to sell to?

Attitudes to Data Security vary by industry and they are often guided by the fears and costs of Data Breaches. Choose comprehensive SOC 2 reporting if you are planning to onboard enterprise clients from healthcare, financial, pharmaceuticals, or technology sectors. The average Data Breach costs in these sectors are high, which makes them extra conscious about data security compliance.

What are your prospective clients’ expectations?

There’s no alternative to researching your prospective clients’ expectations of data security. Try to find out their data security concerns. There’s no harm in asking them directly.

The ‘Processing Integrity’ and ‘Availability’ criteria take precedence if financial transactions are in the picture. In B2C scenarios, ‘Privacy Criteria’ becomes critical. Well, these are just a few hints! You’ll have to do your homework to avoid spending extra time and money on SOC 2.

Types of SOC 2 Reports

There are two types of SOC 2 reports, Type 1 and Type 2. SOC 2 for startups begins with a Type 1 report and the compliance cycle begins with the first Type 2 report.

SOC 2 Type 1 Report

The SOC 2 Type 1 report is a basic report. Its scope is limited to assessing the design of security controls at a specific point in time. To get this report, identify the controls and document the control policies. Besides, you will also need to collect evidence that the controls in place are functioning at the time of auditing. 

The assessment for SOC 2 Type 1 report involves staff interviews, a walkthrough of the facility, and a thorough review of control documentation. It takes a few weeks to 3 months to get a Type 1 report. 

SOC 2 Type 2 Report 

The SOC 2 Type 2 report is a detailed report with a wider scope. It is based on the assessment of the functionality of controls and processes over a period. The Monitoring Period lasts from 3 to 12 months for the first SOC 2 Type 2 report. Subsequently, the Monitoring Period is 12 months, for each annual report. During the Monitoring Period, the efficacy of controls set up by the startup is rigorously assessed. The company should operate without deviation from the established controls and procedures during this period. All the policies should be followed.

The Type 2 report audit can assess the actual operational efficacy of data security controls. 

To attain SOC 2 for startup, you will need an SOC 2 Type 2 report.

 

Differences between SOC 2 Type and Type 2 reports

 

Understanding the SOC 2 Controls

Controls are the basis of SOC 2 evaluation and reporting. Each Control is a specific set of policies, procedures, processes, and systems focusing on a particular aspect of data security. By implementing these policies, procedures, processes, and systems, you implement a Control, to comply with a specific TSC. 

As a startup, you choose the compliance categories (TSCs) and the type of SOC 2 report you want. However, for AICPA and the auditors, the SOC 2 framework is a bunch of controls. 

It is important to familiarize yourself with the different categories of controls and understand how they correspond to the TSCs. 

To begin with, there are two types of controls: Common Criteria (CC), and Specific Criteria. The Common Criteria correspond to the Security category, while the Specific Criteria relate to the Availability, Processing Integrity, Confidentiality, and Privacy categories.

 

 

SOC 2 Hierarchy of Categories, Criteria, and Controls,

 

 

 

Common Criteria Controls and Security Controls

Common Criteria (CC) Controls or Security Controls are common to all five categories of Trust Services. Remember that Security Controls overlap Controls from other categories! There are nine series of CC Controls, of which five are Essential Common Criteria Controls, and four are Additional Common Criteria Controls.

CC1 Series – Organization

CC1 Series controls relate to the organization of your startup, or the environment in which all the controls will operate. They lay the foundation of ethics and integrity over which all the other controls are established.

 

Control CriteriaObjective
CC1.1Commitment to ethical values and integrity
CC1.2Board’s independence from the Management, and its oversight on the Management
CC1.3Establishing roles, responsibilities, and reporting structure with clarity
CC1.4Retention and development of employees that are performing well
CC1.5Building a culture of accountability around responsibilities related to internal controls

 

CC2 Series – Information and Communication

CC2 Series controls relate to Information and Communication. They focus on collection and dissemination of information within and outside the organization. They strengthen the information security architecture by encouraging investigation against control violations.

 

Control CriteriaObjective
CC2.1Use of relevant information for supporting internal controls
CC2.2Clear communication of responsibilities and objectives of controls
CC2.3Communicating with external parties regarding issue impacting internal controls

 

CC3 Series – Risk Assessment

CC3 Series controls focus on financial and technical risk assessment.

 

Control CriteriaObjective
CC3.1Specification of objectives for risk assessment enablement
CC3.2Identification and management of risks
CC3.3Consideration of a potential fraud in risk assessment
CC3.4Identification and assessment of changes that can impact internal control system

 

CC4 Series – Monitoring

CC4 Series controls deal with the monitoring of adherence to controls. They lay the foundation for the auditing process, and help in outlining the strategy for communicating the audit results to stakeholders.

 

Control CriteriaObjective
CC4.1Evaluations to ensure that all components of internal controls are functioning.
CC4.2Evaluation and communication of internal control deficiencies for timely corrective action

 

CC5 Series – Control Activities

The CC5 series of controls relates to Control Activities themselves. These activities occur within and between the technology environment, policies, and procedures adopted by your startup. CC5 series controls aim at establishment of policies for Control and their dissemination to personnel.

 

Control CriteriaObjective
CC5.1Selection and development of control activities to mitigate risks
CC5.2Selection and development of general control activities over technology
CC5.3Deployment of control activities through policies and procedures for putting policies

 

There are four additional CC controls.

CC6 Series – Logical and Physical Access Controls

The Logical and Physical Access Controls are one of the most important sets of controls in the SOC 2 framework. They tie the policies, procedures and implementation of each component of the information security architecture together.

 

Control CriteriaObjective
CC6.1Implementation of logical access security software, infrastructure, and architecture over protected data
CC6.2Authorisation of internal and external users before issuing credentials and granting access to systems
CC6.3Management of access to protected data based on roles and responsibilities
CC6.4Restricting access to physical facilities and protected information assets to authorized personnel
CC6.5Discontinuation of logical and physical protection over physical assets
CC6.6Implementation of logical access security measures for protection against external threats
CC6.7Restricting the transmission, movement, and removal of information to authorized personnel
CC6.8Implementation of controls to detect and prevent introduction of unauthorized or malicious software

 

CC7 Series – Systems and Operational Controls

The Systems and Operational Controls focus on the tools for detecting vulnerabilities and anomalies in the security architecture. These controls show the speed of response against disruptions to normal operations, which is important for mitigating risks.

 

Control CriteriaObjective
CC7.1Detection and monitoring vulnerabilities due to configuration changes and threats posed by new vulnerabilities
CC7.2Monitoring of system components and their operations to detect anomalies like malicious acts, errors, and natural disasters
CC7.3Evaluation of Security Events for prevention of security failures
CC7.4Implementation of Incident-response Programme to identify and respond to Security Incidents
CC7.5Creation and execution of activities to recover from known Security-incidents

 

CC8 Series – Change Management Controls

There is only one control in this series. It relates to significant changes in policies and procedures for updating infrastructure, software, data, and processes. The main aim of CC8 control is to establish an approval hierarchy to manage changes.

 

Control CriteriaObjective
CC8.1Establishing a hierarchy of approvals for any changes to policies and procedures governing updating of infrastructure, data, software, and processes.

 

CC9 Series – Risk Mitigation Controls

Risk Mitigation Controls concentrate on identification of risks and outlining of activities to mitigate those risks.

 

Control CriteriaObjective
CC9.1Prescription and development of risk mitigation activities
CC9.2Assessment and management of risks associated with business partners and vendors

 

Specific Criteria Controls

Specific Criteria Controls are for the optional TSCs, ‘Availability’, ‘Processing Integrity’, ‘Confidentiality’, and ‘Privacy’.

Controls to ensure ‘Availability’

 

Control CriteriaObjective
A1.1Monitoring and evaluation of current processing capacity and the use of infrastructure, data, and software for the management and extension of capacity demand
A1.2Management and operation of software, environmental protections, data backup processes, and infrastructure for data recovery
A1.3Testing of recovery plan procedures

 

Controls to maintain ‘Processing Integrity’

Processing Integrity Controls deal with situations when an organization is transacting on behalf of another organization. It may be your Startup’s client or a customer.

 

Control CriteriaObjective
PI 1.1Communication of relevant information regarding data, products, and services.
PI 1.2Accuracy and completeness of information
PI 1.3Continuity of system processes relating to products, services, and reporting
PI 1.4Availability and delivery of outputs accurately, completely, and timely
PI 1.5Adherence to specifications relating to storing inputs, processing items, and outputs

 

Controls for preserving ‘Confidentiality’

 

Control CriteriaObjective
C1.1Identification and maintenance of confidential information
C1.2Disposal of confidential information

 

Controls to maintain ‘Privacy’

There are 18 controls dedicated to maintaining privacy of information. These controls concentrate on:

  • Defining, management, and implementation of Privacy Policies
  • Accessibility to private information for reviewing and updating
  • Use, retention, and disposal of personal information  
  • Notifying consumers regarding the Privacy Policy, and changes and updates
  • Protection of personal information by restricting logical and physical access
  • Availability of the choice and consent for the use of personal information
  • Collection and disclosure of personal information only for purposes and to parties as mentioned in the Privacy Policy
  • Quality of management procedures for maintaining privacy of personal information

Process for SOC 2 for Startups

 

 

Flowchart explaining the process for SOC 2 Compliance

 

 

 

Step 1

Assembling the SOC 2 Team and Starting a Culture

The first step towards compliance involves assigning personnel the responsibility of sailing through the process. Larger companies have elaborate Governance, Risk, and Compliance or GRC teams for this purpose. However, as a Startup you will need a smaller team. Your SOC 2 team should include:

  • A Technical Lead to communicate with the auditor. This person will act as a bridge between the SOC 2 team and the auditor. CTO or a VP of Engineering can be ideal for this role.
  • A Business Process Lead to manage the compliance and auditing tasks. This person will define the workflow, delegate responsibilities, and establish deadlines. A COO or HR Manager is ideal for this role.
  • An Information Security Lead, who will be responsible for Security Process Documentation. You may appoint a Director of Security for this purpose or assign this role to a Senior Engineer.

In case you cannot identify the individuals for the above roles, you can choose another way. Start by forming multidisciplinary teams with SOC 2 volunteers and authors. The authors translate the business requirements into policies with the help of volunteers. After making a few policies in this manner, you will be able to identify the right individuals for the SOC 2 team roles.

After setting up the team, you will need to communicate the significance of SOC 2 to all the employees. It’s important to establish a culture of security to move smoothly towards compliance. Promoting a Cybersecurity Culture will keep everyone in your organization well-informed. Besides, it will be crucial for subsequent SOC 2 reports and in scaling-up.

Step 2

Setting up the Information Security Architecture

The InfoSec architecture will comprise systems, policies, and controls, besides the SOC 2 team. You may need to designate a person in each team to ensure adherence to data security rules.

Here’s a list of ‘Policies’ that will help you set up an InfoSec System for the categories and controls of your SOC 2 report. Please note that not all of them may  apply in your case.

 

List of policies for SOC 2

 

 

Step 3

Implementing SOC 2 Requirements

Put the data security processes, policies, and procedures into practice to check if they are working for you. Start by a Gap Analysis. Look for Gaps in the choice of Categories and Controls that you have identified.

After finalizing the scope of your SOC 2, check if you have required policies in place. Assign individuals within the organization to review the policies. Updates the policies and procedures. Don’t hesitate to employ an external reviewer!

Once you have plugged the gaps, you can move towards upgrading the Security Control Design within your organization. You may have to make slight adjustments to the business operations to meet the data security requirements.

Implementing SOC 2 requirements often requires upgrading hardware, software, and networks. Make sure that you make additional tools, services, licenses, and consultants available to your team to operationalize security controls.

Step 4

Evidence Collection and Documentation

Collect evidence showing that all the security controls within the organization are working as intended. The collected evidence has to be documented. 

Some essential documentation includes:

  • Management Assertions explains how the startup’s system fulfills the service commitments and meets the TSCs selected for the audit.
  • System Descriptions show the components of the infrastructure that fall in the scope of the SOC 2 audit. Flowcharts and diagrams make up the Systems Descriptions.
  • Control Matrix provides the details of the Controls, Criteria, and Categories. 

 The auditor refers to documentation and checks the claims regarding the operating security controls to create the SOC 2 report. 

Please note that the auditor’s opinions make the SOC 2 Attestation Report, and they will be based on your documentation. Therefore, any lapse in collecting evidence and recording it will reflect in the SOC 2 audit report.

Step 5

Readiness Assessment and Remediation

Readiness Assessment is a rehearsal of the actual auditing performed by internal or external auditors. Its aim is to point out the gaps in security controls prior to the final audit. 

You may choose to create a report from the mock audit, or simply concentrate on finding the deficiencies and remedial actions.

Step 6

Preparing for final SOC 2 Audit

Choose an auditing firm or a certified auditor to conduct the compliance audit for your company. Keep all the documentation ready for the auditor. Prepare your staff for the interviews that will include questions regarding business operations, security controls, and SLAs.

After receiving the Attestation Report, prepare for continuous monitoring and attaining the next SOC 2 report. 

Following these six steps, you will be able to sail through your first SOC 2 process. 

Contact Agicent

 

FAQs

Your startup should become SOC 2 compliant to prove high standards of data security within your organization. SOC 2 compliant startups retain more customers and win mid-market and big-ticket clients. Prior SOC 2 compliance means smooth up-scaling and shorter sales cycles, and faster business growth. Compliant startups gain credibility amongst stakeholders.

Growth stage is the best time for startups to invest in SOC 2, but a proactive approach is better. If an organization looking to do business with you demands an SOC 2 report, you won’t be able to present it at an instant. To be on the safer side, begin the SOC 2 process in the early stage of your startup. SOC 2 should be your priority task if you are planning to do business with enterprise clients.

It may take one month to one year for the SOC 2 auditing process. It depends upon the complexity of the systems and processes, the size of your organization, the control categories opted, and the purpose of the audit. Type 1 audits take a few weeks, while Type 2 audits may require a whole year. The Monitoring Period for Type 2 audits may last up to 6 months.

The SOC 2 Type 2 audit leads to an Attestation Report. SOC 2 Type 2 works on the principle of continuous evaluation since it assesses the controls and processes over a period. The Attestation Report can become irrelevant after a few months. Beginning the next compliance cycle soon after receiving the Attestation Report is the best way out.

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Mobile App Security Best Practices for App Developers https://www.agicent.com/blog/mobile-app-security-best-practices/ https://www.agicent.com/blog/mobile-app-security-best-practices/#respond Wed, 06 Sep 2017 11:59:27 +0000 https://www.agicent.com/blog/?p=312 Wherever a digital activity is involved, hackers are not far behind. They always try to identify flaws in the system and then exploit the backdoor to steal confidential and important data, or just play for fun, and sometimes even ask for ransom (Ref: recent MongoDB hacks by 3 groups, who were asking for bitcoin as […]

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Wherever a digital activity is involved, hackers are not far behind. They always try to identify flaws in the system and then exploit the backdoor to steal confidential and important data, or just play for fun, and sometimes even ask for ransom (Ref: recent MongoDB hacks by 3 groups, who were asking for bitcoin as ransom). Billions of users these days are online via their mobile phones and use apps to connect with their friends, or to do financial transactions, shopping online, book tickets and what not. And this is one of the reasons why hackers these days are targeting mobile apps and devices more than ever before. Their ultimate goal is to steal data, ask for ransom, earn some evil money or do frauds. Therefore, it is a major responsibility of an app development agency or freelance app developers to follow the right mobile app security best practices to build a hack proof app, and also regularly update the same.

Mobile app security best practices are much different than website security practices, as in the former the attack surface for hackers is quite large. Any minor security flaw from the operating system to the network level can give access to a hacker into user’s phone, if not the server side of the app. So, it is essential to perform regressive security testing before delivering or publishing any app and save users against hackers and cyber crimes.

As we are in the apps development business for quite a long time now, we have to keep ourselves updated on minor to major app security threats and their solutions, and also follow mobile app security best practices religiously and keep doing the backup and updates of the App data. Every mobile app developer at Agicent keeps a mobile app security checklist, and ensures that the standards are being met before we make anything live.

Let us now discuss some of the best mobile app security best practices that our mobile app developers follow religiously:

  1. Encrypt the source code

Mobile apps can be easily tampered by hackers to inject malicious code into the app source code which can leak device and user data. To avoid this potential threat, we highly recommend encrypting the app source code with AES or DEC algorithms, so that, it can’t be accessed by anyone else. Code obfuscation and minification are some other measures that you can try as good security layers.

  1. Ensure User data security

 An hacker can go to any extent to trespass the security checks and steal the user data. Therefore, developers should take extra preventive steps to make sure that there the user data is well secured at both server and client ends.

The best way for developers to keep user data secured is to encrypt every single user file stored on the phone. Encryption ensures that hackers will not understand the stolen data as it will appear gibberish to them. However, data encryption alone can’t make your app pretty secure and, that is where our next security tip will help you.

  1. Use the latest Cryptography techniques

Old cryptographic algorithms like SHA1 and MD5 are not enough to tackle modern day attacks anyone and that is the reason that it is considered a good practice for developers to adhere to the latest techniques like 256-bit AES encryption and SHA-256 for better mobile app security.

  1. Minimize Storage of Sensitive Data

 Another smart way to secure user data is not to actually store the sensitive data on the device in the first place. Avoid storing credit card numbers and personal user info inside apps, and let this be done by the payment gateway provider only since they already have big security layers at their end to prevent any hack.

  1. Secure app connections at the back end

Securing app connections at the backend prevents unauthorized access to the app and its server side. It becomes more important when there is communication app or when you transfer passwords, credit card numbers, or any other sensitive info from the app to servers or vice versa. Usually, unsecured network connections are targeted by hackers to do a “Man in the middle” attack and steal data flowing over the network.

Developers should use secure transport layer protocols like TLS, SSL, and HTTPS to make the app communicate with the server. In addition to that, you can also take help from Network Analysts to penetrate your network and identify major security errors and fix them.

  1. Plan API security strategy

APIs are the core of mobile applications and makes sure the apps are running with dynamic data exchange with the servers. Hackers can even get into servers and corrupt or alter your APIs to acquire data illegally. So, you need to have a solid API security strategy in place. Apply authentication and authorization rigorously and separate out API implementation and security into different levels.

  1. Integrate with Mobile Device Management

In case of enterprise apps, the data becomes much more sensitive and in such scenarios Mobile Device Management software can help. This corporate MDM sites are especially designed to help Network Admins to secure and monitor employee’s devices. Most companies with “Bring Your Own Device” policy are following this technique to stay protected from hackers.

Let us, in the same breath, also discuss some practices that Mobile App users should follow to secure their apps, info, and devices. Some basic Mobile app security best practices for users are as follows:

  1. Don’t use jailbroken or rooted devices

When you jailbreak an iPhone, or root an Android device, it removes most of the important underlying security components of the mobile operating system which makes your device vulnerable towards hacking attacks.

  1. Keep applications updated

App updates bring in more features and security fixes too. So, you must always use the updated version of the apps to stay hack-proof.

  1. Keep mobile OS updated

Just like app updates, OS updates also resolves the security bugs in the previous version. Therefore, it is recommended to keep the mobile OS updated.

  1. Install apps only from legitimate app stores

One of the best ways to stay secure is to install apps only from the official or legitimate app stores only. So, if you have an Android device, then Google Play is the best option and iTunes (App Store) for iPhone users.

We shall keep this article updated with any further security tips as we come across, or might write a new article on the same topic with new list of best mobile app security practices. We want the web and mobile space to be free of hacking threats so that all kind of users including seniors or non-tech people can enjoy their mobile apps to the fullest, so feel free to send us more tips and tricks that we missed, and we shall publish those on our blogs with credits to you.

Some of our other latest articles that you may like:-

 

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